Our solutions

Networking

Although the concept of networking is generic, its approach depends on your company, which is why, before we ask specific questions. In our years of experience, we’ve found that employers frequently create solutions or design solutions to improve or replace the old without determining if an upgrade or replacement is best.

With advances in wireless, cloud computing, and collaboration, it’s critical to consider: “What does this imply for my data center?” “Does it support the effective storing, processing, and dissemination of data and its applications?”

Our approach does necessarily begin with your current state. Instead, we want to improve on what you have and get you to where you want to be, whether it is a 5G connected router, switches, or more. Even if you have never had a network service, we will install a Green Field Unified Communication by Cisco, NVIDIA, and some other network service like Arista, Juniper, Extreme, Aruba, Dell, Nutanix, and VMware.

In addition, our clients have access to Huawei network service and Cisco Routing/Switching configuration of varying protocols (EIGRP, BGP, OSPF)

Cloud

The Cloud applies to software and services that operate on the Internet rather than locally on your computer. Most cloud services may be accessed using a Web browser such as Google Chrome or specialized apps designed by companies and organizations.Cloud servers are present in many data centers worldwide. Users do not have to operate physical servers or run software programs on their workstations using cloud computing. The Cloud the following;

File storage
File accessibility
File storage and retrieval

Because remote servers handle much of the computation and storage, a benefit of the Cloud is that you don’t need expensive, high-end equipment to get your job done. It allows you to save a lot of money because it doesn’t require any physical hardware. Cloud computing also provides an edge over competitors, reducing IT costs and overhead.At Metrolink, we offer a variety of cloud solutions based on extensive research carried out to determine the best providers for each technology. Examples are Amazon Web Services (AWS), Alibaba Cloud, Google Cloud, Microsoft Azure, Oracle, IBM, and Tencent Cloud. We will help you in choosing the best cloud solution for your needs. Our engineering team is always available to help update and maintain your servers for you. All these companies have their various term and condition, therefore you choose the most suitable for the organization. Other options for your cloud computing needs include Salesforce, SAP, Rackspace and VMWare.

Collaboration / Voice

Too often, influential companies are hampered by weak collaboration practices. They forget that customers, workers, and all users are all affected by collaboration. In an attempt to establish better cooperation, many companies have compartmentalized collaboration strategies with overlapping functions, which confuses and diminishes effectiveness. At Metrolink, we design and deploy unified communication that incorporates voice, data, video and collaboration apps. Some of them include Cisco Voice Cubes/Cisco SBC, Analog Gateway and ISR’s. What we here at Metrolink will achieve for you in terms of collaboration are;

We carry out an assessment of your present system and a thorough interview to determine your collaboration solution requirements.
We also compare your current collaboration solution to the new one you’ve chosen.
We assess your choices depending on your requirements and meet with you to offer professional advice on efficiency and functionality.
We will remain partners with you as your company develops to monitor your progress.

At Metrolink you are not limited to Cisco for your collaboration needs, we also offer you access to other companies. You can access companies like Slack, Clickup, Asana, Zoho, Blackboard, Zoom, Atlassian, Ring Central, Bluejeans, Mapbox, Pantheon, Igloo and Shindig. You can always decide to choose the most appropriate for your organization.

Security

From Ransomware, Distributed Denial of Service (DDoS) to Mobile Malwares, security is the most pressing issue in the IT sector today. As the world grows into digitalization, nearly all electronic items will be connected to the data center, offering new attack avenues for hostile threat attackers.

Many enterprises are unaware of the number of open doors that their everyday operations have created, ranging from unpatched computers to neglected legacy systems and even light bulbs in branch offices. Malicious applications could also happen due to using an outdated operating system or malware from a compromised website.

We believe that the best way to protect your company and sensitive information is to reduce the attack surface while restricting the sources of potential threats. That’s why we help organizations setup perimeter network like SIP DMZ Project to prevent unwanted access into their network. Our security feed helps us identify and block harmful feed before it reaches the network, install anti-malware and keep your data safe.

We take care of your security tools, appliances, subscriptions, monitoring, and administration when you work with us. We also provide a secure perimeter, endpoint protection, and multi-factor authentication to adapt solutions to your requirements.

Data Center

Technological advancements and the need to get the job done with much stress have witnessed many organizations investing in cloud computing. Workloads are being migrated to the Cloud, stored, and quickly retrieved at will. However, moving into the public Cloud poses responsibility, cost, and regulation issues. There is the matter of network security, monitoring, and how dependable the services provided are.

This has resulted in changes and difficulties that must be handled across the hybrid infrastructure.

The Hybrid Cloud

The main advantage of a hybrid cloud is its flexibility. The basic principle of a digital business is the need to adapt and change direction quickly. To achieve the agility, it requires for a competitive edge; your company may need to combine public clouds, private clouds, and on-premises resources.

Our hybrid cloud solution uses the same full-featured software currently deployed in data centers as a virtualized platform within any public cloud service. It also has the following advantages;

Flexibility for the future, a strategy allows you to match your real data management needs to the resources in the public Cloud, private Cloud, or on-premises that are most suited to handle them.
Removes limiting barriers, allowing you to explore the best of either private or public Cloud or simultaneously make the best of both.
It helps you gradually migrate to the Cloud at your own pace to decide what is needed for your company- whether it’s on public clouds, private clouds, or a hybrid of the two.

As a Service

Contact Center as a Service (CCaaS)

The best way to build client loyalty is by providing quality service and creating maximum utility or client satisfaction. Contact Center as a Service (CCaaS) is a cloud-based customer service solution that provides the highest level of customer service. It is a software model that allows companies to buy precisely the technology they need, and it is managed by a provider to save money on IT, integration, and maintenance. The investment undertaken in CCaaS is low, inexpensive, and costs are substantially reduced. At the same time, the capacity required to serve clients better is improved by allowing customers to pay for only the technology they need. Metrolink collaborates with the world's leading providers to deliver strategic CCaaS solutions for your organization.

Managed Internet as a Service (MIaaS)

The telecommunications industry may be complex, time-consuming, and costly for IT managers. Connectivity, regulation, security, and uptime are just a few factors to keep track of, and each measure differs from provider to provider and company to company. As your company expands, so will your internet needs. You'll need a quicker internet connection and more bandwidth for the enormous data files being delivered. You don't know how much faster, though. Underestimating the speed is a vital issue, but you also don't want to overpay for it. Allow us to serve as the connection between your business and the Internet (carriers, issues, changes), and we'll be your single point of contact to monitor that connection to ensure it runs smoothly. Partnering with Metrolink is the easiest way to scale through all the ‘how’s ‘because we have connections with various carriers and suppliers that will assist you in ensuring your carrier services are well integrated with your IT infrastructure and company goals.

SD Wan as a Service (SDWaaS)

SD-WAN (Software-Defined Wide Area Network) is quickly becoming the standard solution for many businesses. Traditional SD-key WAN's features are expanded with SD-WAN as a Service. It combines the WAN edge, a global backbone, and the whole network security stack into a single cloud-native platform. The SD-WAN solution designed by Metrolink includes appropriate redundancy, circuit size, and mesh connection. Our SD-WAN system is equipped with fully protected Next-Gen firewalls, resulting in highly secure, redundant, and scalable solutions. Metrolink conducts all services in the Cloud, including global routing, security, and management, resulting in a thin edge architecture with low edge-computing needs. Our solution will be tailored to your company's priorities, from a basic multi-site deployment to a worldwide network integrating various public clouds.

Infrastructure as a Service (IaaS)

Infrastructure as a Service (IaaS) is a cloud computing service that allows businesses to rent or lease servers in the Cloud for computation and storage. It will enable users to run any operating system or application on rented servers without incurring the fees of server maintenance and operation.

Metrolink managed IaaS will help you reduce IT complexities, depreciation, expenses and improve faster scaling of resources.

Disaster recovery and continuity

Having cloud services in many places means that your data is stored in different locations. The advantage is it helps you to access data and applications in the event of a disaster or downtime.

Scalability

IaaS can be scaled up and down fast and efficiently, allowing you to pay only for what you utilize. IaaS supports scalability, providing separate services for businesses to choose which services to hire and for how long, giving them more control over their resources.

Main Focus

IaaS allows businesses to concentrate on their primary business rather than IT infrastructure and computing resources.

Desktop as a Service (Daas)

Desktop as a Service (DaaS) is a cloud computing service in which a service provider provides end-users with virtual desktops through the Internet, which are licensed on a per-user basis. DaaS reduces the requirement for software maintenance and streamlines acquiring and maintaining workstations.

The cloud service provider hosts the infrastructure, network resources, and storage in the Cloud and streams a virtual desktop to the user’s device. The user may access the desktop’s data and apps through a web browser or other software. Businesses may adopt a mobile workstyle by using the Cloud to access corporate programs and desktops from any device and any location.

Active end-user deployment and decommissioning are faster since the desktop is already configured and only linked to a new device. DaaS saves time and money for companies with consistent spikes and decreases in demand or employees.
DaaS devices are less costly and consume less electricity since they use far less computer power than a standard desktop workstation or laptop.

IT as a Service (ITaaS)

IT as a Service (ITaaS) is an innovative operational model that enables companies or users to consume IT as a managed service. The services are organized into categories, allowing customers to consume and pay for only the services they need. Internal IT departments or external suppliers can easily use this operational model.

ITaaS is a turn-key solution that gives you everything you need to manage your business without difficulties. Our engineering team at Metrolink will provide, implement, and support the infrastructure 24 hours a day, seven days a week, and maintain the infrastructure, software licenses, and the most up-to-date security measures for a fixed monthly subscription charge.

24/7 Service and monitoring

Does your company require an urgent response? Or can it wait for a few hours? Our customer care line is open 24/7 to represent your business as first-line calls responders or operate as a second-line primary point of contact for more complex questions for larger companies with in-house IT expertise.

Cyber security

Our staff will protect your systems, network, and end-users against security threats in addition to maintaining your IT infrastructure. We will assist in managing firewalls, endpoint protection, two-factor authentication, and web filtering to keep your infrastructure safe.

UC as a Service (UCaaS)

The term UCaaS stands for “unified communications as a service.” For companies with complicated communications requirements, unified communications as a service are increasingly becoming the go-to option. UCaaS is a component of digital transformation, which essentially implies that more and more services are becoming cloud-based.The concept of UCaaS allows employees to enjoy the same unified communication experience either in the office, working remotely, or checking in from a mobile device. UCaaS ensures company continuity, and because everybody uses the same interface, it increases efficiency.

Benefits of UCaaS

UC can boost productivity by removing the need for different communication platforms or pieces of software. Whether they’re in the office or not, employees can collaborate and save companies substantial time and money.
UCaaS improves data analytics, using real-time to spot patterns in their communications data.

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